To place an order, select your product at www.knustporselen.no/shop and choose your size if this is required. After you’ve selected product and size, proceed to your cart/checkout where you’ll insert your billing, shipping and payment details. When you’ve placed an order, we will process it as fast as possible. You’ll receive a notification e-mail when the shipment has been packed for sending.

Your packet will normally arrive 3-4 working days after purchase. Keep in mind that we are utilizing pre-orders with specified shipping dates, which will be provided on the product page.

You can manage your addresses, orders, passwords etc. at www.knustporselen.no/my-account.

The admin area is 100% secure, as long as you don’t give away your password to anyone. We do not have access to sensitive information about you, except for orders, name, e-mail and addresses. You can learn more about your datain the privacy policy.

Unfortunately, we are not available through phone support at the moment.